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Below is the list of answers to questions which users ask frequently.

Have Questions On Specific Application

    BigCommerce Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. When you can avail benefits of free support?
  3. What if you have privacy concern sharing Live Site/Production Org credentials?
  4. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?

    CS-Cart Salesforce Connector

  1. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  2. How many Salesforce User is allocated eShopSync module license?
  3. Should I test the connector sync features directly into Live Site/ Production?
  4. What are the benefits of purchasing the connector along with Installation fees?
  5. See all 10 Questions

    Joomla Virtuemart Salesforce Connector

  1. What will be covered under Free 3 months of support availed with connector purchase?
  2. What if you have privacy concern sharing Live Site/Production Org credentials?
  3. Can you provide support on screen sharing sessions via any medium like Team Viewer/ GoToMeeting/ etc?
  4. What if you can’t share asked details on the support ticket to debug the issue and want a full refund?
  5. See all 15 Questions

    Magento Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. What are the benefits of purchasing the connector along with Installation fees?
  3. What are the conditions to pay Installation fees?
  4. When you can avail benefits of free support?
  5. See all 10 Questions

    Opencart Salesforce Connector

  1. What are the other options to get support if you have privacy concern sharing Live Site details?
  2. What are the required details mandatory to share for Installation procedure?
  3. What if you can’t share SFTP/FTP details or Login credentials of Opencart and Salesforce due to privacy/security concern?
  4. What will be covered under Installation fees?
  5. See all 15 Questions

    Prestashop Salesforce Connector

  1. What will be covered under Free 3 months of support availed with connector purchase?
  2. What if you have privacy concern sharing Live Site/Production Org credentials?
  3. What will be covered under Installation fees?
  4. What are the details mandatory to be shared to debug the issue?
  5. See all 10 Questions

    QuickBooks Salesforce Connector

  1. What versions of Salesforce and Intuit QuickBooks does eShopSync for QuickBooks support?
  2. Can I get a trial for eShopSync for QuickBooks?
  3. Does it support bidirectional data flow?
  4. Will this connector be customized and can it integrate Custom objects and custom fields?
  5. See all 13 Questions

    Shopify Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. When you can avail benefits of free support?
  3. What if you have privacy concern sharing Live Site/Production Org credentials?
  4. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?

    Woocommerce Salesforce Connector

  1. Error stringINVALID_QUERY_FILTER_OPERATOR: SELECT AccountId FROM Contact where Id= ‘–‘ ^ ERROR at Row:1:Column:37 invalid ID field.
  2. Error INVALID_FIELD_FOR_INSERT_UPDATE: Object Name: bad field names on insert/update call: Field Name
  3. WSDL file not visible in drop-down after the successful upload!
  4. Error while installing eShopSync For WooCommerce: (Order.Woo_Order_Status__c) Entity not available. The Entity ‘Order’ is not found. Contact the vendor for more details.
  5. See all 24 Questions

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