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Below is the list of answers to questions which users ask frequently.

Have Questions On Specific Application

    BigCommerce Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. When you can avail benefits of free support?
  3. What if you have privacy concern sharing Live Site/Production Org credentials?
  4. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?

    CS-Cart Salesforce Connector

  1. What will be covered under Installation fees?
  2. What are the details mandatory to be shared to debug the issue?
  3. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  4. How many Salesforce User is allocated eShopSync module license?
  5. See all 10 Questions

    Magento Salesforce Connector

  1. What will be covered under Installation fees?
  2. What are the details mandatory to be shared to debug the issue?
  3. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  4. How many Salesforce User is allocated eShopSync module license?
  5. See all 10 Questions

    Opencart Salesforce Connector

  1. What if you can’t share SFTP/FTP details or Login credentials of Opencart and Salesforce due to privacy/security concern?
  2. What will be covered under Installation fees?
  3. What are the details mandatory to be shared to debug the issue?
  4. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  5. See all 15 Questions

    Prestashop Salesforce Connector

  1. What will be covered under Installation fees?
  2. What are the details mandatory to be shared to debug the issue?
  3. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  4. How many Salesforce User is allocated eShopSync module license?
  5. See all 10 Questions

    QuickBooks Salesforce Connector

  1. Does it support bidirectional data flow?
  2. Will this connector be customized and can it integrate Custom objects and custom fields?
  3. What transactions can we generate in QuickBooks Online from Salesforce?
  4. What transaction types can we generate in Salesforce from QuickBooks Online?
  5. See all 13 Questions

    Shopify Salesforce Connector

  1. What if you have privacy concern sharing Live Site/Production Org credentials?
  2. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  3. How many Salesforce User is allocated eShopSync module license?
  4. Should I test the connector sync features directly into Live Site/ Production?

    Woocommerce Salesforce Connector

  1. What if you have privacy concern sharing Live Site/Production Org credentials?
  2. How many Salesforce User is allocated eShopSync module license?
  3. Can you provide support on screen sharing sessions via any medium like Team Viewer/ GoToMeeting/ etc?
  4. What does WWS Connector sync both ways or bidirectionally?
  5. See all 24 Questions
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