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Below is the list of answers to questions which users ask frequently.

Have Questions On Specific Application

    BigCommerce Salesforce Connector

  1. How many Salesforce User is allocated eShopSync module license?
  2. Should I test the connector sync features directly into Live Site/ Production?
  3. When you can avail benefits of free support?
  4. What if you have privacy concern sharing Live Site/Production Org credentials?

    CS-Cart Salesforce Connector

  1. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?
  2. How many Salesforce User is allocated eShopSync module license?
  3. Should I test the connector sync features directly into Live Site/ Production?
  4. What are the benefits of purchasing the connector along with Installation fees?
  5. See all 10 Questions

    Joomla Virtuemart Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. What are the benefits of purchasing the connector along with Installation fees?
  3. What are the conditions to pay Installation fees?
  4. When you can avail benefits of free support?
  5. See all 15 Questions

    Magento Salesforce Connector

  1. What will be covered under Free 3 months of support availed with connector purchase?
  2. What if you have privacy concern sharing Live Site/Production Org credentials?
  3. What will be covered under Installation fees?
  4. What are the details mandatory to be shared to debug the issue?
  5. See all 10 Questions

    Opencart Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. What are the benefits of purchasing the connector along with Installation fees?
  3. What are the conditions to pay Installation fees?
  4. When you can avail benefits of free support?
  5. See all 15 Questions

    Prestashop Salesforce Connector

  1. What will be covered under Free 3 months of support availed with connector purchase?
  2. What if you have privacy concern sharing Live Site/Production Org credentials?
  3. What will be covered under Installation fees?
  4. What are the details mandatory to be shared to debug the issue?
  5. See all 10 Questions

    QuickBooks Salesforce Connector

  1. How can I renew my license for Salesforce org user?
  2. What versions of Salesforce and Intuit QuickBooks does eShopSync for QuickBooks support?
  3. Can I get a trial for eShopSync for QuickBooks?
  4. Does it support bidirectional data flow?
  5. See all 13 Questions

    Shopify Salesforce Connector

  1. Should I test the connector sync features directly into Live Site/ Production?
  2. When you can avail benefits of free support?
  3. What if you have privacy concern sharing Live Site/Production Org credentials?
  4. Does this connector support Customer/Order sync with State and Country/Territory pick list enabled in the Salesforce Org?

    Woocommerce Salesforce Connector

  1. What if you can’t share asked details on the support ticket to debug the issue and want a full refund?
  2. What are the other options to get support if you have privacy concern sharing Live Site details?
  3. Error FIELD_INTEGRITY_EXCEPTION: field integrity exception: AccountId, ContractId (Make sure the order’s account and the contract’s account are the same.)
  4. Error API_DISABLED_FOR_ORG: API is not enabled for this Organization or Partner.
  5. See all 24 Questions

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