We provide full-featured integration of your Exotel CTI to Salesforce Org.
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Salesforce Exotel CTI Integration helps you to sync all your calling data into your Salesforce account. You just have to integrate Exotel and Salesforce by doing some configurations. After that, you will be able to see all the information in your Salesforce Sales Cloud account. The information includes the details of incoming calls, outgoing calls, call recordings, missed calls, on-call time, call pickup and hang-up time, etc. This data helps you to know more about your business and lets you decide on which part of your business you are required to do work. There is a call pop-up setup on your screen. Whenever you receive a call it opens up Log Panel on your screen and shows an incoming call. With this, you can also dial an outgoing call or add a new caller to your record.
We are fully prepared to develop a tailor-made solution for your business, catering to your specific needs and requirements.
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