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Implement Autonomous AI with eShopSync Agentforce Services

Explore Autonomous AI Agents through eShopSync’s Agentforce Services. Consult, implement, and customise solutions with a trusted Agentforce Partner Network member.

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What is Agentforce?

Agentforce is Salesforce’s agentic AI platform that moves beyond simple Q&A. It understands, decides, and acts – securely, intelligently. It is designed to enable users to build, customize, and deploy AI agents to support employees and customers.

Why Smarter AI Matters?

Businesses are realizing that the traditional method of customer service doesn’t count anymore. Customer frustrations, such as long wait times, not getting generic answers, agents lacking product knowledge, and a lack of self-service options, are there.

Moreover, internal productivity is at risk. Sales teams waste their time on non-revenue-generating activities, while service agents are occupied with administrative tasks.

A Smarter AI approach not only eases these pain points but also transforms the customer experience.

Customer Frustrations

67% of customers feel frustrated when issues aren’t resolved, and 1/3rd don’t get what they need.

Enterprises Painpoints

Sales reps spend 71% of their time not selling, and service agents spend 66% on non-customer tasks.

How can Salesforce Agentforce help?

Agentforce doesn’t just wait for questions, but proactively helps. It understands your business because it lives inside your Salesforce data. That’s the power of Agentforce.

It can handle queries, appointment scheduling, order status, or initial troubleshooting.

It can tailor chats, offer relevant solutions, and make every customer feel seen.

Agentforce handles tedious work, allowing your team to focus on where it matters most.

It can integrate with your existing Salesforce ecosystem, ensuring smooth data flow.

24/7 support in multiple languages, breaking geographical and time zone barriers.

Reduces onboarding time for new service agents by guiding them as knowledge assistants.

Customise & Build Agentforce Solution for Any Industry

The use of Agentforce is not specific to a particular industry. It can show the path to a greater efficiency & deeper customer connection in any sector. eShopSync, as an Agentforce Partner Network member, will help you revolutionize your workflow in any sector.

Manufacturing

eShopSync can set up your agent to provide real-time updates on order tracking, spare parts inquiries, technical support requests, and supply chain communication.

Finance & Banking

We can help you deploy secure AI agents. They can answer questions about product inquiries, personalized financial guidance, and fraud detection.

Healthcare

Agentforce setup can free staff and improve patient experience. They can assist with inquiries, appointment scheduling, and secure information access.

E-Commerce

Partnering with eShopSync can help you unlock Agentforce to a digital store assistant. It can handle massive order/return queries, product support, personalized offers, and more.

Education

We can help the education sector with AI so that it can focus more on teaching and less on administrative tasks, engaging students, and providing them personalized learning.

Professional Services

Collaborate with eshopsync to get the most out of Agentforce in qualifying leads and uncovering upsell opportunities. Enabling your team to focus on high-value prospects.

Real Estates

Empower your real estate business. Handle property inquiries, schedule viewings, and provide instant information to potential buyers or renters, 24/7.

Travel & Hospitality

We can assist in deploying AI agents to manage booking inquiries, provide travel recommendations, and offer multilingual support.

Why Choose eShopSync as Your Agentforce Partner?

As an Agentforce partner Network member, our deep familiarity with the Salesforce platform and AI makes us the perfect partner.

14+ Years Experience

Agentforce is new for you, but not for us. We bring 14+ years of experience in integration, customization, and implementation.

Native Solutions

We don’t just configure; we build. Explore our native Salesforce apps. We’ve tackled complex challenges and delivered results.

Industry Specific Insights

We’ve worked deeply within your industry, and we understand your specific terminology, compliance needs, and business goals.

Agentforce Partner Network Member

Our recognized partnership with Salesforce underscores our commitment and capability in delivering state-of-the-art Agentforce solutions.

255+ Successful Projects Delivered

255+ Successful Projects on Appexchange. Each project represents a business transformed and a relationship built on trust.

Certified Experts

Our team holds certifications across all clouds, including Agentforce expertise. We bring knowledge and best practices from day one.

Salesforce Agentforce has Einstein Trust Layer Security

Agentforce operates with the Einstein Trust Layer, a robust AI security framework natively built in Salesforce. It provides enterprise-level security standards without compromising data.
Key Features include:

Sensitive data is masked before being processed by AI models.

Third-party AI models don’t store your prompts.

Helps prevent the generation of harmful content.

AI respects user permissions and field-level security.

Track how AI is being used and the data it accesses.

Power your AI Journey with our Agentforce Services Suite

No matter where you are in your transformative AI journey. eShopSync can help you seamlessly integrate and optimize Agentforce within your existing Salesforce ecosystem. We offer end-to-end agentforce services, tailored to your unique business needs.

Consulting Services

We asses your current customer service workflows and provide expert guidance on generative AI to create personalized and engaging customer interactions.

Implementation Services

Set up your Agentforce environment within your Salesforce Service, Sales, Data Cloud, and more. Match your AI agent workflows with your brand voice.

Customization & Development

Our development team can help build industry-specific custom AI agent solutions for your unique business needs.

Training Services

Gain a deep understanding of Agentforce capabilities with our customized training modules designed to address specific roles and responsibilities.

Talk to Our Agentforce Experts

Let’s discuss your unique business needs. Take the first step to supercharge your team’s productivity and achieve great results.

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